Find answers to common questions about Marine Reuse products, shipping, returns, trade-ins, and support.
What does Marine Reuse sell?
We sell quality used, refurbished, inspected, open-box, clearance, and replacement marine equipment including trolling motors, fish finders, marine electronics, parts, shafts, accessories, and related fishing gear.
Are your refurbished items tested?
Yes. Refurbished and inspected items are reviewed for function and condition before listing. Product listings may include notes about cosmetic wear, included accessories, missing parts, or condition-specific details.
Do used items come with cosmetic wear?
Yes, pre-owned and refurbished equipment may show normal scratches, scuffs, marks, or signs of prior use. Cosmetic wear does not affect functionality unless specifically stated in the product listing.
How do I know if a part fits my motor or fish finder?
Please compare model numbers, serial numbers, shaft length, voltage, plug style, mounting style, and manufacturer compatibility before ordering. If you are unsure, contact us before purchase and we will help you verify fitment.
Do you offer free shipping?
Standard shipping is free on qualifying orders over $99 within the continental United States unless an oversized, freight, remote-area, expedited, or special-handling charge applies.
How fast will my order ship?
Most orders are processed within 1-3 business days after payment is confirmed. Larger items, special handling, or final inspection may add extra processing time.
Can I return an item?
Eligible items may be returned within 30 days of delivery. The item must be approved for return and sent back in the same condition with all included parts and accessories.
What should I do if my package arrives damaged?
Contact us within 48 hours of delivery. Please include your order number, photos of the packaging, photos of the damaged area, and any carrier notes so we can assist quickly.
Do you buy or accept trade-ins?
Yes. Through our Trade In & Trade Up program, customers may submit eligible trolling motors, electronics, and marine gear for review. Trade-in value depends on brand, model, condition, demand, completeness, and testing results.
Can I order a custom shaft?
Custom shaft requests may be available for select trolling motors. Availability, length, compatibility, turnaround time, and pricing must be confirmed before purchase.
Do you ship internationally?
International shipping may be available on select items by request. Customers are responsible for customs duties, taxes, brokerage charges, and local import requirements.
How can I contact support?
You can contact our team by email or phone with your order number, product question, model information, and photos when helpful.
Need Help?
Our support team is happy to help with orders, shipping, returns, trade-ins, and product questions.
- Email: support@marinereuse.com
- Phone: +1 (707) 335-6027
- Location: Los Angeles, California
